JOB DESCRIPTION Position Title: DMT – Service Food & Shop
Principal Accountabilities:
1. To learn how to manage the Super-Out department to meet store targets in both financial aspects and operational standard aspects (appearance and atmosphere of the super-out area and service standard of super-out staffs).
2. To learn how to create schedule shift hours that would best suit the super-out operation to ensure the sufficiency and productivity of staff.
3. To help set staff meeting schedules regularly for reviewing the working target and ensuring that current and possible situations are being addressed.
4. To facilitate and help his/her associates to manage the department smoothly and timely.
5. To maintain the super-out area in a clean/sanitary and visually appealing manner.
6. To be responsible for assisting and serving customers courteously and professionally at his/her store.
7. Maintain the readiness and sanitation of all super-out utensils (spoon, fork, etc.) to prevent customer dissatisfaction.
8. To make everyone in the department understand and value customer satisfaction by implementing excellent customer service.
9. To learn how to complete super-out department paperwork and proper records daily to prevent any possible loss.
10. To communicate the company message to the team correctly and efficiently and provide their feedback to Tops management.
11. To coordinate with all Tops support teams to make overall projects and assignments from management achieve the target.
12. To ensure that proper safety procedures are being used.
13. To get self-updated with new Tops working processes and procedures.
Experience:
- ชาย หญิง อายุ 22 ปีขึ้นไป ปริญญาตรีทุกสาขา หรือ คหกรรมอาหารและโภชนาการ
- Experience: At least 2 years experience in related field
- Characteristics/Skills: Leadership, Communication and Commercial skills Language: Thai/English